Michelle O’Toole was told he couldn’t use the changing rooms at international fashion chain store, New Look. He was visiting the chain’s branch in Brixton, south London, England where he spent half an hour browsing, picking up clothes before heading to the changing room. There, he says, his way was barred by a staff member who challenged him explicitly, stating: ‘Oh, you are a man.’
M attempted to explain he was transgender and just wanted to try on clothes like anyone else.
However, the response was the same: ‘This is a women’s changing room, we don’t have any changing rooms for men.’