A transgender teen was left in tears following an experience at a Richmond barber shop. Conrad Dickinson was born a girl but has identified as a boy for a couple of years. Barbara, Conrad’s mother, said transgender people do not like to be referred to as “she” or “he”, instead she said to use “they” when referring to her child. Conrad said they went into the Richmond Barbers salon, where they have gone in the past to have their hair cut, to get a trim. The barber declined because Conrad is female.